1.
Bhandari MS, Polonsky MJ. An Empirical Investigation of the Effect of Interaction Justice Perception on Consumer Intentions After Complaining. JBSGE [Internet]. 2007Apr.1 [cited 2024May7];2(1):11–20. Available from: https://jbsge.vu.edu.au/index.php/jbsge/article/view/95